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How it works

From design to doorstep

A walkthrough of how your order moves through our shop — from the moment you hit "order" to the day it lands at your door.

1. You place an order

You pick a product, add your design (by uploading, designing online, or picking a ready-made), choose your sizes and colors, and check out. Payment is secured via Square — your card info never touches our servers.

2. We send a free digital proof

Within 1 business day of ordering, our production team reviews your artwork and sends a free digital proof — a mockup showing exactly how your design will look on the product. This is your chance to make revisions. Nothing prints until you approve the proof.

3. You approve the proof

Review the proof and approve via email. If anything looks off, reply with the change and we'll send a revised proof. Unlimited revisions — we want you happy.

4. Production begins

Once approved, your order goes to production. Most orders print within 2–3 business days. Rush orders can be produced in 24 hours for an additional fee.

5. Quality check

Every order is inspected before it ships. Misprints don't leave our shop. If we catch an issue, we reprint — you're never charged for our mistakes.

6. We ship

Orders ship via USPS, UPS, or FedEx depending on speed and size. You'll get a tracking link by email as soon as the label is created. Orders $75+ ship free.

7. You get printed goods

Most orders land 2–4 business days after shipping. Rush shipping available at checkout.

Questions along the way?

We reply to emails within 4 business hours. For large or complex orders, you'll have a dedicated contact from start to finish.

Still have questions?

Our team replies within 4 business hours on weekdays.

Contact us