File types
Best: PNG with transparent background, PDF, AI, SVG, PSD
Acceptable: JPG, TIFF, WEBP
Problematic: Screenshots, web images (low-res), Word docs
Resolution
Minimum: 150 DPI at print size
Recommended: 300 DPI at print size
For a 12"-wide design, that means the source file should be at least 1,800 pixels wide (150 DPI) — ideally 3,600 pixels (300 DPI).
Vector files (AI, SVG, PDF with vector paths) scale infinitely and are always the best choice.
Color mode
- RGB is fine for most orders — we convert to CMYK for print
- CMYK is preferred if you want the most color accuracy
- Spot colors (Pantone) can be matched for wholesale orders at additional cost
Transparent backgrounds
For apparel prints, a transparent background is almost always correct. This lets the shirt color show through areas that aren't part of your design.
In PNG, transparency is a checkerboard pattern in Photoshop/Illustrator. In your file browser, transparent PNGs show no background color around the art.
Print area guidelines
Max print area varies by product:
- Adult tees (front/back): 12" × 14"
- Youth tees: 10" × 12"
- Hoodies (front): 12" × 14"
- Tumblers: 8.5" × 3.5" wrap
- Mugs: 8" × 3" wrap
Text
Convert text to outlines/paths before sending. This ensures fonts don't substitute if we don't have your exact font installed.
Minimum print text size: 8pt for DTF, 10pt for screen print.
Common issues we catch (and fix)
- Low-res web images: We'll flag these before printing
- Thin lines & small text: May not reproduce well — we'll advise on adjustments
- White details on white fabric: Won't show up — we'll suggest alternatives
- Very dark colors on dark fabric: May need a lighter stroke or outline
Need help getting your file ready?
Our design team handles file prep, vectorization, and cleanup. Many fixes are free. Bigger redesigns run $25–$100. Learn about design help.
When in doubt, just send it
Seriously. Upload your fileand we'll review before production. If it won't print well, we'll tell you and suggest fixes. No charge for review.